Ambassadors support the transformation after the big bang

An ambassador in a team like HR or finance answers questions easily, because they sit two desks or one Teams call away and know what the job involves.

Ambassadors work independently to support the transformation.
An ambassador network is a sustainable way to drive AI adoption.
The network helps them stay up to date as pioneers.
A colleague helping another at a desk

Their job, three months in

✓They run a 30-minute drop-in every two weeksin their own department, on whatever people bring
✓They are the first line for questionsso L&D only sees what genuinely needs escalating
✓They collect use caseswhich become the next round of training content
✓They facilitate Level 1 and 2 sessions themselvesso internal capacity scales past the external trainers
✓They run the internal AI contestif you do one. They organise it, we support it.

The role takes about two hours a week, and roughly half of it is answering questions in a chat.

This works for some companies and not for others

Good fit

✓You are already running or planning a broader rollout.
✓You can name 20 people who would be good at this.
✓Their managers will commit two hours a week in writing.
✓You want the programme to outlive the budget line.

Not a good fit

·The broader training comes first. Ambassadors multiply a programme rather than replace one.
·You want this instead of general training, to save money.
·Protected time is what turns the title into a real role.
·You have fewer than about 500 employees. At that size L&D can be the ambassador.

We're here to answer all your questions

How many ambassadors do we need? +

You need roughly one per 100 to 200 employees, and at least one per site or department. For 5,000 people that is 30 to 50, and fewer is fine to start.

Is it a full-time role? +

No. The role takes two hours a week on top of their normal job, agreed with their manager.

What certificate do they get? +

They get a Bots & People ambassador certificate, co-branded with your company, listing what they covered. It is worth something on a CV and it is not a formal qualification.

What if an ambassador leaves? +

You train more than you need, the materials stay with you, and we run a top-up cohort once a year.

Can we train ambassadors before the wider rollout? +

Yes, and about a month ahead works well, so they help launch it from day one.

Do they need to be technical? +

No. They need to be the person colleagues already ask, and session four covers enough of the building side for them to coach rather than build.