Technical AI training teaches people to build actual solutions with AI: agents, retrieval on company documents, automated flows, and AI-assisted coding. Bots & People runs it hands-on, on the tools the company has approved and on its own data, and every session ends with something published.

How a citizen track could work

Two modules everyone takes, then three they choose

Each module is a standalone hands-on workshop of three to four hours, and a typical builder takes five of them.

Core · everyone takes both

✓Finding and implementing AI use casespeople learn to frame a problem so AI can solve it, and everyone leaves with a prioritised backlog and one use case chosen.
✓Critical thinking with AIpeople learn when to trust, verify or reject an output, and they practise on real cases.

Electives · pick by tool focus

We adjust these contents fully to your company’s needs.

Building agentsAutomating workShipping safely
Agent basics: build, configure and publish a first agent for a real taskAutomated flows with triggers, actions and approvals, measured against a baselineTesting and analytics: test systematically and read the dashboards
Grounding an agent on approved sources, so answers are accurate and citedPrebuilt AI models for document and form processing, and predictionGovernance: guardrails, data-loss policies, environments and approval paths
Orchestrating several agents with hand-offs, to complete a multi-step task——

This works for some companies and not for others

Good fit

✓Assistants are switched on and used for autocomplete only.
✓You are standardising on one tool and want the team competent fast.
✓You have senior engineers who are sceptical, and they make the session better.
✓You want the output reviewed properly, not just produced faster.

Not a good fit

·The approved assistant is still an open question.
·You want to teach people programming from scratch. That is a different course.
·Security has not cleared any AI tool for your code. Sort that first.
·Your people have not been through Levels 1 to 3. This track assumes confident daily use.

We're here to answer all your questions

Can you run this without access to our code? +

Yes. A sandbox with a representative slice works, and so does an on-site session on your own machines where nothing leaves the building.

Which tools do you teach? +

We teach whichever tools you have approved, from Copilot Studio, Power Automate and AI Builder to Langdock, ChatGPT Enterprise, Claude, GitHub Copilot and n8n. We are vendor agnostic.

Our senior engineers think this is hype. Should they come? +

Yes. They ask the hardest questions, and they get to test the limits on their own tasks during the session.

How long until we see a difference in delivery speed? +

Individual task time changes the same week. Anything measurable at team level takes a quarter, and it is hard to attribute cleanly.

What is the difference between the citizen track and the technical track? +

Citizen builders are business people who fix their own processes with low-code tools. The technical track puts engineers to work in a real codebase.