FutureSkill Mag
Subscribe to the FutureSkill Mag to shape the future of your upskilling transformation! In this newsletter, we invite you to our 1-2-1 format, sharing valuable insights into L&D and digital empowerment.
Subscribe to the FutureSkill Mag to shape the future of your upskilling transformation! In this newsletter, we invite you to our 1-2-1 format, sharing valuable insights into L&D and digital empowerment.
"Facing a digital transformation? Radical change might be the bold move you need." 🎙️
In this episode, Ales Drabek, the CIO of Lampenwelt and Lucum, shares his insights on balancing technological innovation with cost-effectiveness in the e-commerce industry.
Key lessons that Ales adresses are:
• The importance of a pragmatic, data-driven, and iterative approach to digital transformation, prioritizing speed and agility over perfectionism in the low-margin e-commerce industry.
• The transformative impact of AI and automation on purchasing, customer service, and back-office processes, and the need to address both the challenges and opportunities presented by these technologies.
• The need to support "forerunners" within the organization to drive change and inspire others to embrace new technologies, as a key strategy for successful digital transformation.
Curious for more? Have a listen on Spotify or Apple Podcast and follow us for upcoming episodes!
00:00:00 - Passion for the Multi-faceted CIO Role
00:01:47 - Balancing Innovation, Basics, and Cost Savings in E-commerce
00:05:50 - Embrace Imperfection, Move Fast
00:08:59 - Modernizing IT: Radical Transformation vs. Iterative Approach
00:14:20 - Embracing Change: Adapting to Disruptive Innovations
00:18:22 - Leveraging Modern SaaS Solutions and AI to Enhance Existing Processes
00:23:18 - Advancements in Conversational AI for Customer Service
00:25:25 - Balancing Customer Expectations and AI Capabilities
00:27:53 - Transforming the Workforce: Automation, Redeployment, and Embracing Change
00:31:26 - Scaling Up Transformation: Empowering the 20% Forerunners
00:33:32 - Upskilling for the Future: Teamwork, Tech Savvy, and Data Literacy
00:37:50 - Embracing No-Code Tools and Domain Expertise for the Future
00:40:38 - The Exciting Future of Technology
The Automation Mag
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