During this learning track you will learn how to identify and leverage automation potential. Implement your ideas in a process model, understand the flow of an automation project and calculate the KPIs and the business case. Get an overview of the common technologies and tools on the market and understand their differences. Also, learn how to convince other stakeholders of the potential of your automation project.
If you decide to get this track facilitated by us, we’ll provide you with live sessions around these modules to train you to identify automation potential. You will analyze your own process within your department together with the help of experts.
The learning track consists of 6 modules and takes around 5-6 hours of learning time in total. Here is an overview of the single modules:
B1: Process Design
✔️ Process Optimization and Process Design
✔️ Procedure for Process Analysis and Process Desing
✔️ Jobs-to-be-Done
✔️ The correct documentation of a process flow (BPMN)
B2: Automation Lifecycle
✔️ Structure of the Automation Lifecycle
✔️ Steps of an Automation Lifecycle
B3: Automation Lifecycle in Practice
✔️ The most important steps of the Automation Lifecycle and what to consider
✔️ Process Documentation and needed documents
B4: Benefits and KPIs
✔️ Benefits of Process Automation
✔️ Goals of Process Automation
✔️ Measuring instruments and KPIs of automation projects
✔️ Cost-Benefit-Analysis
B5: Tools & Technologies
✔️ Most relevant automation technologies
✔️ Important Tools for each technology
✔️ No Code / Low Code, Process Mining, RPA, IPaaS & AI
✔️ Most relevant players in the automation market
B6: Change Management
✔️ Efficient Change Management
✔️ Identifying and addressing of relevant stakeholders
✔️ Tools and measures to apply
The learning track is aimed at learners with basic automation knowledge. It’s the perfect continuation of the Automation Starter track. The goal of this track is to enable you to identify automation potentials and take it to the next level. You can build up your internal process competence and enhance process identification potential. There is an exam available to get the Automation Agent Certificate.
Key Skills Learned
- Process Design
- Automation Lifecycle
- Benefits & KPIs
- Automation Tools & Technologies
