Learning Track

Automation Agent


Automation Agent


During this learning track you will learn how to identify and leverage automation potential. Implement your ideas in a process model, understand the flow of an automation project and calculate the KPIs and the business case. Get an overview of the common technologies and tools on the market and understand their differences. Also, learn how to convince other stakeholders of the potential of your automation project.

If you decide to get this track facilitated by us, we’ll provide you with live sessions around these modules to train you to identify automation potential. You will analyze your own process within your department together with the help of experts.

What will you learn at the

Automation Agent

Learning Track

The learning track consists of 6 modules and takes around 5-6 hours of learning time in total. Here is an overview of the single modules:

B1: Process Design

✔️ Process Optimization and Process Design

✔️ Procedure for Process Analysis and Process Desing

✔️ Jobs-to-be-Done

✔️ The correct documentation of a process flow (BPMN)

B2: Automation Lifecycle

✔️ Structure of the Automation Lifecycle

✔️ Steps of an Automation Lifecycle

B3: Automation Lifecycle in Practice

✔️ The most important steps of the Automation Lifecycle and what to consider

✔️ Process Documentation and needed documents

B4: Benefits and KPIs

✔️ Benefits of Process Automation

✔️ Goals of Process Automation

✔️ Measuring instruments and KPIs of automation projects

✔️ Cost-Benefit-Analysis

B5: Tools & Technologies

✔️ Most relevant automation technologies

✔️ Important Tools for each technology

✔️ No Code / Low Code, Process Mining, RPA, IPaaS & AI

✔️ Most relevant players in the automation market

B6: Change Management

✔️ Efficient Change Management

✔️ Identifying and addressing of relevant stakeholders

✔️ Tools and measures to apply

Who is the

Automation Agent

for? What do you need to know?

The learning track is aimed at learners with basic automation knowledge. It’s the perfect continuation of the Automation Starter track. The goal of this track is to enable you to identify automation potentials and take it to the next level. You can build up your internal process competence and enhance process identification potential. There is an exam available to get the Automation Agent Certificate.

Who will Coach you as

Automation Agent


Jurek Malinowski
Jurek Digitale Prozesse
Enver Cetin
Andreas Schmid Group
Philipp Steinmeyer
Bots & People
Maximilian Mehrpour
Bots & People

Frequently Asked Questions about the

Automation Agent

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