FutureSkill Mag
Subscribe to the FutureSkill Mag to shape the future of your upskilling transformation! In this newsletter, we invite you to our 1-2-1 format, sharing valuable insights into L&D and digital empowerment.
Subscribe to the FutureSkill Mag to shape the future of your upskilling transformation! In this newsletter, we invite you to our 1-2-1 format, sharing valuable insights into L&D and digital empowerment.
In today's episode Louise welcomes Diana Kanostrevac.
At the time of this podcast recording, Diana was Head of Operations & Innovation Champion at Generali Vitality. She talks about an Omni-Channel Initiative at Generali Vitality that transforms the customer journey into a seamless experience using a combination of RPA, Chatbots and more. Furthermore she explained the do’s and don’ts of Change Management and Transformation.
Enjoy listening!
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