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Citizen Development Training: How to find the best solution for your business

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Citizen Development Training: How to find the best solution for your businessCitizen Development Training: How to find the best solution for your business

As more and more companies move towards a digital-first mindset, the need for citizen developers has never been greater. But what exactly is a citizen developer? And how can you train your employees to be one?

What is a citizen developer?

A citizen developer is an employee who is able to use low-code or no-code platforms like the rpa tools from UiPath or Microsoft Power Automate to build applications and process automation solutions that solve business problems.

This means that they don’t need to have a professional background in coding or software development in order to be able to create working solutions.

What are the Benefits of Citizen Development?

There are many benefits to upskilling your employees and turning them into citizen developers. Therefore you and your company should consider upskilling your employees.

Doing so can provide a number of benefits, including:

  • Increased productivity: Citizen developers can create custom applications and automate processes without needing to involve IT. This can lead to increased productivity for the organization as a whole but also reduces the never-ending backlog of IT, which can concentrate on more serious architectural issues then.
  • Lower costs: Professional developers can be expensive, especially if you need them to work on-site. Citizen developers can do the same work for a fraction of the cost.
  • Greater flexibility: Citizen developers are not tied to any one organization. This means that they can be more flexible in how they work, and organizations can benefit from their skills on an as-needed basis.
  • Eases the pain of developer shortage: Since anyone with an interest can pick up the necessary skills in a specific citizen developer online training, it can help you access a larger pool of potential contributors. This contributes to the developer scarcity that many businesses have.
  • More innovations: Since consumers can communicate directly with developers, citizen development can foster collaboration and innovation.

Of course, the benefits of Citizen Development are not easily plucked from you; they must be earned by upskilling and effectively integrating the Citizen Development Model into your enterprise-wide automation strategy.

This offers some challenges that you must consider and overcome before you and your organization can reap the sweet rewards of success.

Why do I need Citizen Development Training?

Nothing in life is free. The same is true for Citizen Development.

Aspiring Citizen Developers need skills that must first be built by you and your company via upskilling.

Expertise a Citizen Developer needs:

  • tool-specific skills
  • methodological expertise
  • logical expertise
  • disciplinary skills
Expertises a Citizen Developer needs for Citizen Development Training

That's why Citizen Development Training should be top of mind for you and your company.

But more about that in the following.

Which Steps do I need to take?

If you’re interested in citizen development training there are a few things you need to do.

1. Identify your Citizen Developer

First, you need to identify which employees would be a good fit for the role. Look for employees who are creative, resourceful, and have the willingness to learn new things. People need the will to contribute and change. Citizen Development Training is not suited for everyone.

2. Train your Citizen Developer

Once you’ve identified potential candidates, the next and most important step is to provide them with the citizen development training they need.

There are a number of online courses and resources that can help employees learn the basics of low-code or no-code platforms as well as the aforementioned needed methodological, logical and disciplinary expertise.

3. Trust your Citizen Developer

Once they’ve completed their citizen development training, give them the opportunity to put their new skills to use by working on real-world projects.Of course, this list is just a simplified version of all the many things you need to think about.

Sucessful steps to Citizen Development Training

Probably questions such as

"How do I successfully implement Citizen Development into my company-wide automation strategy?",

"What roles and responsibilities do I need to create?"

or "What internal structures do I need to build for Citizen Development?"

remain open for you.

To find your answers, we kindly point you to our other article Citizen Development: How to implement it into your Automation Strategy.

Where can I upskill my employees?

As the demand for citizen developers grows from day to day, it's important to consider where you should upskill your employees. There are a few different options available, each with its own advantages and disadvantages.

Traditional Universities or Colleges

One option is to send employees to traditional universities or colleges. This option has the advantage of giving employees a well-rounded education that covers not just programming but also other important topics like communications and project management.

However, this option can be expensive and take a long time; it may not be practical for all businesses.

Citizen Development Training by Bots &People

Online Academies: Vendor Specific

Another option is to enroll employees in vendor-specific online academies like the UiPathAcademy. This can be shorter and less expensive than traditional universities, but they often offer a more specialized training that focuses solely on the usage of their own tool.

Therefore these vendor-specific online academies may not cover important non-programming topics like communications, project management, automation strategy, change management and more.

Online Academies: Vendor Independent

The most complete training for Citizen Development or Process Automation in general is offered by vendor-independent academies, such as the Bots & People Automation Academy, VisualMakers or other independend providers for automation training.

Here, companies have the opportunity not only to train Citizen Developers in specific tools, but to impart the entire range of all necessary skills, whether on a methodical or strategic level. Another advantage is that you do not become dependent on individual providers, but build a much more flexible basis for the coming multi-vendor era.

Ultimately, the decision of where to upskill your employees depends on your business's needs and budget. Consider all of your options carefully before making a decision.

The Future of Citizen Development

The future of citizen development is looking very bright. With the rise of low-code and no-code platforms, more and more people are able to develop applications without needing to code. This means that citizen developers will be able to create even more complex applications in the future.There are a few things that need to happen in order for this to happen though.

First, these platforms need to continue to get better and more user-friendly. They also need to be able to integrate with each other so that citizen developers can easily create cross-platform applications.Finally, citizen developers need to be given the proper training so that they can learn how to use these platforms effectively. This training can come in the form of the aforementioned online courses or even in-person workshops.

Once citizen developers have the proper training, they will be able to create amazing applications that will help improve your (automation) world.

You need training for Citizen Developer?

Train your employees to become Citizen Developers and book the Citizen Developer Course at the Automation Academy.
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